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Around five years ago, hosting was an expensive, but necessary,
component of your online business. The standard rates back then were
around $3 per gigabyte of data transfer. Nowadays, due to the internet
bust of 2001 the rates go as low as 25 cents each. There is more excess
capacity, there are more pipes lined up globally so all this excess
infrastructure equates to a lower hosting cost. The deals are getting
cheaper and better. They offer better packages, have more software and
service add-ons. Additionally, the rise of outsourcing greatly
diminished the price of customer and technical support.
Even
if the cost of hosting has gone down, the importance of its role in your
overall business has not decreased. A good host is still central to any
online business venture. Keep in mind that you should be very careful in
choosing you host. When your host goes down, your website goes down.
Consequently, your business goes down as well. The key is to have an
affordable yet efficient host. Here are some of the things that you
should look for in a good host:
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Experience counts. You have more assurance with a company that has
been around for a longer time. You should ask your host the number of
years that they have been operating. Know how many employees they
have. See how much they have grown since their start date.
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Do
they just re-sell, or they are the actual company? Ask about how high
up in the chain they are. You should know the difference between the
two. The actual company has people on-call to answer your specific
questions; they can schedule repairs quickly, check your software,
monitor hardware and maintain a data center. If you’re only dealing
with one guy (the re-seller), then there would be a delay in the time.
This guy would have to ask another re-seller and then go on to the
next re-seller before getting to the company. The more the layers of
people you talk to, the longer time it would take to fix your problem
and there might be a chance that more problems will soon come.
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Ask
for a guarantee. You should always aim for quality, but most hosts
offer a 99% uptime guarantee. Just have something written (a
guarantee), so that you have something legal to hold on to. The
particular questions you should ask is their uptime guarantee- this is
usually presented in graphical form. If they refuse to show log
evidences and other standard information then this is an indication
that there might be something wrong.
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Redundancy is good. Pick a host that is multi-homed so that they would
be able to use differing networks should their main network fail. If a
host has only one connection, then you might experience trouble in the
future, there might be much delay since your server/website is
connected to the Net only through one connection.
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The
brand name is very important. It’s like buying shoes, belts or other
pieces of clothing. You tend to buy things from the brand that you
trust – the one that has never failed you. Quality is everything. You
should pay attention to higher level companies like UU Net and Jupiter
Hosting; they have all the resources and capability to support you.
Low level hosting companies may cause you more harm than good when
their network becomes clogged.
Always be smart in making your choices. You should never play choosing
your host by luck. Critical thinking and keen observation are needed to
be able to make the right hosting decision. Pay attention to the
services they offer and know exactly what you are looking for. Ask them
if they have it, get a guarantee and off to work you go. |